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Testimonials

We strive to give the best customer service available anywhere! Here is what our customers think:

Even truer story, just got back from picking up my Bonneville. Jason helped me out and it wasn't your typical dealership sales pitch bs, Talk about someone that enjoys their job and will go above and beyond to make the buyer happy. My lack of credit history blows and he made it happen! If Jason wasn't working at this dealership there is only one place else for him to go, and that's the law offices of Larry H. Parker, because he'll fight for you!

-David Dugoncevic


 It is not often that we commend people that are in the car & motorcycle sales industry.  Most opinions that are written about salesmen is that they are dishonest and deceitful so for that reason I have kept my distance. When I first contacted your dealership I spoke with John Pucciarelli he immediately put me at ease with the purchase of the Victory Judge. His first question to me was "is that the motorcycle that you want to buy?" I explained to him that I was able to obtain a better deal from another dealer and he warned me about the trickery that other dealerships use in order to bait customers. He confirmed that he had the motorcycle that I was looking for and explained all of my purchase options. John really took the time to explain the victory line of motorcycles especially the judge model.  On Saturday we firmed up the deal.  Immediately upon meeting John I was greeted and explained the entire process of closing the deal. He went over all of the features of the judge and more. He assisted me in loading the bike onto my truck and provided me a tour of your dealership. He also took the time to introduce me to your entire staff!  I would like to again thank John Pucciarelli for his patience and professionalism during the entire process. Please pass my best regards to him and to your entire staff.  My experience in meeting John has changed my perception towards the sales industry.

-Manuel Gonzalez


I wanted to express my gratitude for the upstanding customer service I received at your bike shop recently. I must say that Mr. Alan Mottes was very professional, knowledgeable and quite helpful. As a business owner myself I am always looking out for great customer service. Please extend my thanks to your employee who has earned you a customer!

-Carlos Bermeo, Air X Ferguson


Picked up a used 2013 Yamaha xt250. An excellent deal from So Cal Motorcycles. A nice price, quality bike and quality service from Jeff. We sorted out terms on Tuesday/Wednesday and they delivered the bike to me in Santa Paula on Saturday. Thanks to Nick too for an on time delivery (a little early actually). I would be glad to purchase from So Cal again. Thanks guys.

-Kurt


Just bought my first Triumph from SoCal Triumph. The service from Andy is top notch. As a woman wandering into a testosterone-filled motorcycle dealership alone, I was prepared to either get ripped off or talked to in a patronizing way. I'm happy to say neither happened. 

Andy was very professional and didn't make me feel pressured. He was thorough with the whole sales process and even delivered the bike to my home on his day off. He really goes above and beyond to make sure his customers are taken care of. 

This dealership was also the only place I was able to find a Bonneville. So if you have difficulty finding bikes in inventory, try this place first. The extra distance is well worth it.  

- Julie


Jay,

I bought the used 2010 Triumph Street Triple from you about a month ago.  Just wanted to write and thank you for the great service and assistance.  You stuck around and made sure I was taken care of through the whole process and I really appreciate that.  I know that if I need anything else, you guys will be the first that I go to.  You've also got my recommendation if any of my friends ask.  Just so you know, part of the reason I was sure to come back to you guys was because you were so polite and informative the previous time I came by, even when you knew I wasn't going to buy a bike right away.  It's not often that you see that in sales.  Also, your knowledge of your product is second to none.  There's nothing worse than trying to buy something from someone who doesn't know anything about their product. I'll probably be around getting stuff from the parts department occasionally, so I'll make sure to say hi if you're in.  Keep me updated if you run into any of those stock undertail pieces!

Thanks again Jay, you really made my purchasing process a pleasant one. 

- John


TJ,

I want to thank you, Alan, and especially Danny for the superb professional service that was recently performed on my 2006 MTS. I rode over 1200 miles to San Francisco and back to the OC the following week after I picked up my bike. My MTS rode impeccably like a fine tuned swiss watch. I rode all the back roads through Monterey and San Luis Obispo counties over 4 days and couldn't be happier with its fine tuned performance. The installation of the oil cooler that Alan tracked down and Danny installed made a significant difference in keeping my engine happy at steep inclines with wild switchbacks in first gear for miles in hot weather. Thank you all for taking special care of my MTS over the past 5 years and providing excellent customer service! I will continually bring my bike in for future services, and when it comes to having to purchase a replacement bike, you can be assured that my next machine will be from your dealership with future services too, whether another Ducati or Triumph.

- Richard Ferraro


Jay Cissell at the Brea Southern California Triumph dealership is outstanding. He has been in constant touch, answered any questions I have had, treated me and my friends with a personalized professionalism. I will not buy a motorcycle from anyone else!

- James Bergener


I want to share my view of your organization with you. The bottom line, for which I look, when determining where to extend my business is service. Of course value plays a part, but I want to know, and be convinced, that the organization will be there when I need them. Southern California Ducati fullfills my requests, and hence has brought me to purchase my last 2 Ducatis from you. 

What is impressive is that your customer service values are those which stem from the top; yes Tom definitely leads via example. Whenever my schedule allows me to attend one of your bar-b-q's, I do.  What's amazing is speaking with Tom Hicks, and he treats everyone like they're family. I have always felt like Tom values my time, and that's really nice considering he has a lot going on. The rest of your organization is phenomenal as well. TJ and Alan in service are the bees knees. TJ is always more than happy to lend an ear or offer advice, and Alan's follow-up and communication is unparalleled in the Ducati dealer network. When I'm told I will hear from Alan, I do. Alan possesses the great quality of understanding customers' needs and surpasses them. Are you the closest Ducati Dealer to my location? No. However, due to the level of customer service you provide, I am more than happy to drive the extra distance in order to ensure my bike is being cared for as I care for it. With everything I have going on, the last thing about which I need to think is if my Ducati is being taken care of properly, and your organization does a phenomenal job of this. In an industry, such as the motorcycle industy, when you're dealing with a superb product, such as a Ducati, every dealer offers roughly the same product. Where an organization rises above the rest is in the margins. Southern California Ducati offers superior service, along with great value, and this is why I'm proud to tell others I do business with you.

Jonathan S. Dochod


Dear Tom,

As you know, this past weekend, I took delivery of my brand new 2004 Ducati ST4s from your dealership. Grey with the red wheels – my favorite color combination. I have to say that never in my 20+ years of motorcycle riding have I had a better buying experience at a motorcycle dealership.

It started with your daughter at the recent Long Beach motorcycle show. My fiancee’ Kim and I bumped into her at the show and were warmly invited by her to stop by your shop. A few weeks later, we decided to take her advice (as I was in the market for a new bike) and we stopped by and were greeted by you. Down to earth, kind, caring, not pushy, totally honest, and much like myself a huge enthusiast when it comes to motorcycles. By far you are kindest, most enthusiastic, most knowledgeable shop owner I have ever come in contact with, and I have dealt with quite a few.

Not knowing a whole lot about the Ducati brand, you proceeded to enlighten and educate me on these wonderful bikes. As each minute passed, I knew this was the bike, and I KNEW this was the dealership.

Then there was Meri Calo. Incredibly bright, fair, a great listener and professional; in a word, WONDERFUL. It’s clear to me that Meri is remarkably gifted in communicating with a wide variety of people in face-to-face interactions. She took over where you left off, and was not only able to put me at ease about getting financed, she was able to assemble a payment structure that was completely affordable. Meri was patient in answering all of my questions, and made myself and Kim feel so comfortable, I felt as if I had known her for years – even though I had just met her. She is clearly a very busy person, and not once did I feel like she was trying to rush me or ‘brush over’ anything. Any anxiety or nervousness I had about this purchase went out the window after I sat down with Meri.

Finally, when the deal was done, it was time to take the bike home. I wanted to have it trucked home since I didn’t have my gear with me and your Service Manager Dustin Edwards was glad to help. He patiently answered all of my questions about the bike, how to break it in, and made sure that I knew it was OK to call him with any questions that popped up. Like everyone on your incredible staff - he struck me as a true enthusiast and incredibly knowledgeable about these machines.

He wasn’t willing to let the bike go until he was absolutely sure it was set up properly. As a result, the bike wasn’t ready to come home until the next day - Christmas Eve - a day on which the shop closed early, and most people are consumed with holiday plans. Much to my delight - Dustin saw to it that I would have the bike for the weekend. His brother Danny trucked the bike right to my door on Christmas Eve day - and it was perfect. The bike had been cleaned, and Danny spent some extra time - after driving two hours - hanging out in my garage and talking through the bike with me.

I honestly felt like I was being treated like someone who had bought 10 bikes from you. 100% first class - from start to finish and absolute perfection in every sense of the word.

And then there’s the Ducati. What a bike! But what really showed was the quality and attention to detail your service department took in prepping it for delivery (especially on a very busy and rushed holiday weekend). I have never seen a better dealer-prep job on a new bike. The paint was perfect… even the brake rotors shined… and it came to my door on Christmas Eve without a scratch. Does life get any better?

But it didn’t stop there. It seemed everyone on your staff - said hello to us, was so friendly and clearly loved their jobs. It really showed through. There was Andre, and… your daughter and the rest of the parts staff - EVERYONE. It’s a genuine family atmosphere and it's obvious they love the great sport of motorcycling.

In my career as a Vice President of Marketing, my success relies heavily on the teams of people I bring together for a given project. The team that took care of me at your dealership is a clear winner!

You are indeed fortunate to have such a great group of people working for you. They are a textbook example of what an experience at a motorcycle dealership should be like. No doubt this is the first of many buying experiences I plan to have at Moto-Exotics.

There is no question that I will be referring friends and colleagues to MotoExotics if they are ever in the market. Thank you for helping make my dream of owning a new Ducati come true, and for such a great and memorable experience. I wish you and everyone else there continued success and growth in the future… and will no doubt see you very soon at the shop, at a bike night, or at the track. Thank you again!

- Tony Meirovitz, Rancho Mirage, CA



"very nice people in this dealership"
By: Rolando    Chino Hills, CA
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"While on a cross country bike trip from VA, I suddenly needed a new pair of tires for my 2013 Diavel. I called the service and parts desks at 9:30 AM on a Friday and was able to get the tires installed on a very, very short notice on the same day. I was in by 10:45 and out shortly after 1 PM. I have to commend the service and parts department staff for their promptness, professionalism, and friendliness. In addition, and to my surprise, two lovely ladies gave me a totally unexpected friendly welcome to the dealership. I highly recommend So Cal Motorcycles and should I be in this area, I will stop and say hello and get more servicing done. Way to go and great job in keeping the shine on the Ducati brand. "
By: Jean-Claude    Fairfax, VA
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"Just picked up my new 09 Vegas Premium, and I got a killer deal. John went above and beyond to make it happen, and Tom is as down to earth as you can imagine. Hands down my best vehicle shopping experience, and one I'd be happy to repeat. And my bike's pretty bad ass, too. Thanks, guys!"
By: Ryan    Eastvale, CA
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"I wanna thanks Alan and I think it was Chris in service for getting my Panigale all fixed up! I have waited a month before this review just to be sure it was fixed correctly. Working as an automotive tech I know the importance for properly fixing a clients car. It my number 1 priority and this service department is the same way! Thanks again guys! You have a customer for life!"
By: Jeffrey    Las Vegas, NV
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"The salesperson John was very helpful and informative. He went over the bike and even helped me load it onto my truck. The finance department processed my paperwork with a good sense of urgency. I would recommend this dealership to anyone interested in purchasing a new victory motorcycle. Thanks again to the entire staff at So. Cal!"
By: Manuel    Palmdale, CA
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"Chris in Sales was outstanding. I was in the middle of buying a house at the time, put a deposit down on the bike, and 3 weeks later picked it up. The Multistrada rocks. When I bought the bike, I asked service what the cost and time line would be for the first service. They quoted it, and 2 months later when it was time, they were right on quote. "
By: Norman    Anaheim, CA
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"I have been to 2 other dealers looking at the Victory Vision and the sales people were less than friendly and knowledgeable. Then I came to your dealership and talked to John Pucciarelli and was pleasantly surprised by his friendliness and knowledge about the products that he sells. Even though I've yet to purchase a bike, John will be the person that I will deal with. Thanks John for a rewarding pre-sale experience. Jim"
By: Jim    Lakewood, CA
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"T.J. the service manager is committed to providing a quality service. T.J. and his team troubleshooted a minor problem with my 2013 Rocket III Roadster and returned my bike back to me in perfect mechanical order. T.J. has visited Triumph's factory in the UK where he has witnessed their very high standards in factory testing, performance and quality control. I am very proud to be a Triumph motorcycle owner. SOCAL Motorcycles have the staff and experience to provide their customers with the ultimate bike experience. Their very friendly and knowledgable staff makes you want to go back just to check out there large range of bikes, gear and share riding experiences. Seems like most of the staff here are riders, who are more than willing to share experiences and offer advice. I am confident that SOCAL motorcycles will ensure that my new bike is maintained to the highest standards."
By: Andrew    Long Beach, CA
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"Very pleased with my buying experience with Southern California Motorcycles in Brea, CA. Jay Cissell was exceptional and the exact type of sales professional that you want to deal with. He was very helpful, knowledgeable, and straightforward. Bill Tetreault made for a smooth financial experience, and I am sure I will be in good hands going forward with Tom "T.J." Jackson's service department. Overall a very pleasent buying experience. I did not feel churned & burned. I got a great deal and great service, which was greatly appreciated. Thank you very much."
By: Anonymous    Escondido, CA
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"I was very happy with your service department...they replaced my gas tank on my just purchased Ducati Monster from a warranty claim that was started by the previous owner at your shop. I went to lunch and when I came back, my bike bike was ready. Very quick and prompt service. "
By: Mark    Ojai, CA
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"Jay,is super, answered all my questions and got me the deal i needed. I love my Royal Enfield!"
By: CHRISTOPHER    PASADENA, CA
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"I have lived all over the country and through my travels experienced ownership of all of the Ducati Superbike models; however I had never experienced world class customer service to match my class leading bike until I purchased my new Panigale S from Southern California Motorcycles. Thank you for remembering what this is all about."
By: Eris     Eastvale, CA
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"I just bought a used 2009 Yamaha FZ6R and I want to thank Jeff for all his help and assistance on making this a fast and simple transaction even though I live in the Bay Area and never saw the bike until the day it was delivered it to me. When I called about the bike (after finding it while searching the internet), Jeff gave me all the details, its condition and patiently answered all my questions. We quickly agreed on a great price and just as most importantly he also took care of finding a company that would safely and securely ship me the bike at a very affordable rate. When the bike arrived it was just as advertised and ready to ride. Although I had some concerns about buying a bike over the internet, I have to say this was one of the easiest purchases of a vehicle I have ever made and I thank Southern California Motorcycles for making it happen."
By: Mike    Union City, CA
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"I would just like to thank Chad Douglass (Ducati specialist) for all his help getting me hooked up with my first bike, 848 evo. I would also like to thank the rest of the SoCal staff. I have never been so pleased with such a work of art, and now i get to experience the joy of cruising the open road. Thanks again Chad!"
By: james    san clemente
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"I came to SoCal M/C because of John Pucciarelli. He sold me my Victory Kingpin 2 years ago and he is the most friendly, knowledgeable and outstanding salesperson I have ever met in the industry. I found out on Facebook that he joined your staff. I live 25 miles away but will now come exclusively to SoCal M/C for parts and service because John works there, he is the best, and I trust him. He sold me a set of saddlebags on 9/3 and the experience was top notch, as usual. He knew right away which bags would fit my bike and got them ordered pronto. I also bought some Victory merch (gloves, T-shirt) and was very pleased with the selection there. You guys have some hard-to-find Victory merch items. I will keep coming back!"
By: Fred    Lakewood, CA
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"I had a superb purchasing experience. From the beginning with the " million " questions to the actual purchase. Total experience was worth driving 35 miles to appreciate. "
By: Anonymous    Upland, CA
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"We just purchased our second bike from this dealership. They are number #1 in our book! We loved working with Chad! He was very familiar with the bikes and even offered me to test ride the bike I was considering. Another dealership in a different county stated they would not allow me to test ride the bike I was considering. Carolyn, who works at the firm was awesome as she gave me her opinion of the bike I was considering purchasing, a Ducati 796, she had bought the same bike a few months ago. The marketing contact-Carrie was great too! She told me that a few of the women that work for So Cal also ride. Our experience with Tony in parts has always made this our favorite shop! You won't find better people at any other dealership than the folks that work for this firm! Our overall experience was wonderful and we would purchase from them again! Sincerely, Jackie"
By: Jacqueline    CA
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"Just got back from an early morning ride and this Street Triple is awesome! I took it nice and slow but it's like riding a race horse, it really wants to take off and go. Jay Cissell gave me the best sales experience ever from any dealer. The purchasing process was so smooth and Jay gave me a walk thru to introduce me to everyone at SoCal motorcycles. Everyone was very friendly and considerate. I'm letting all my buddies drool over my new bike and letting everyone know where I got it... SoCalTriumph! "
By: Ramon    San Ramon, CA
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"Thanks to the service department for getting my bike to me in good time. My bike runs like a charm. I will definitely bring my motorcycle back when I need service. "
By: Ron    Glendale, CA
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"TJ, Trevor, Danny and the entire Service crew do great work, and keep my high mileage Rocket going strong."
By: Anonymous    Monrovia, CA
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"Just took the 08 Blazing Orange Speed Triple off your hands about 7 hours ago. If I had known what a kick in the seat a bike like this would be I would have ditched the cruiser years ago. All went smooth and easy at your shop. Sales was no pressure, financing no hassle, and the bike was delivered as advertised. If only every vehicle purchase could be so easy. You all ROCK! Ride Hard, Ride Fast. New Triumph Owner in Yucca Valley. "
By: Jim     Yucca Valley, CA
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"GREAT TIME VISITING THE TRIUMPH DEALER.... MICHAEL THE SALES PERSON WAS GREAT AT EXPLAINING THE BIKES TO ME AND MY SON! "
By: RICHARD    MONTCLAIR , CA
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"I cannot begin to express how much i appreciate Southern California Triumph. Roy was awesome to work with and helped me find the motorcycle of my dreams. The extra time he took eexplaining the features of the bike and introducing me to the "family" made me feel like more than "just a customer". Mhy experience was top notch from beginning to end. A huge thank you! Now back to riding my new T-Bird!"
By: Jeff    Newport Beach, CA
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" The dealership has a large Bike inventory and great sales people. I purchased my Triumph R-III from Chris. He was very knowledgeable, honest and professional. It was kind of a refreshing to deal with such an honest, nice and professional sales person. I will return to the dealership for my next motorcycle purchase very soon. "
By: Hamid    Norwalk, CA
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"Your Ducati parts dept. especially Tony Lam, has been polite and professional and he is truly concerned with my purchases and shows the same level enthusiasm for the purchase as I do. He knows the excitment and anticipation that a customer has for getting their parts in a timely fashion. He has shown exceptional service in investigating availablity and estimated time for back orders. I thank Tony for his help and hope to get to know him better as a fellow motorcycle enthusiast and to work with him more in the future."
By: Stephen    Redlands, CA
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"I am a owner of a 2007 Monster S2R1000 and had only previously brought my bike in for the initial service, which was an informitive and good expeirence. Recently I had made some aftermarket adjustments to my bike on my own and by doing so broke a part which disabled the bike from being able to start. I researched online, through blogs and even into books. All of which stated I would have to take the bike in to have it reset with the "RED" key. Which of course has been misplaced due to a recent move. So according to these online blogs I was looking at shelling out around $2,000 - $3,000 to replaced the entire system. I trailered my bike about 21/2 to 3hrs to the shop and spoke with TJ. He told me worst case yes they would have to replace the system, but let his guy's take a look first. Instead of making a 3hr trip back home he said he would get the bike right in and see what they can do. After about an hour of anticipation, TJ came and told that it was a $47 part and the bike will be ready to go in a few minutes. I was exstatic! Wow! Great job, not only did they save me a couple of grand, but more long trips and rental fee's for the trailer. To TJ, Trevor and crew, Thanks a million for all your hard work and dedication. HM2 Christopher White US Navy"
By: Christopher    Twentynine Palms, CA
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"Southern California Triumph has a customer for life. I feel like I am part of club instead of just of a customer. Chris Bryant was awesome. If you are looking for a salesman who will sell you a bike instead of a sales pitch come see this guy. "
By: Richard    Yorba Linda, CA
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"I absolutely love my 848 and I have to say the sales staff and the finance department was the best to deal with they made my first Ducati purchase the best ever. Memorable "
By: Ronnie    Yorba Linda, CA
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"I traded in my Harley Dyna Street bob for a Ducati Monster 696, Chris was my sales guy and he was very helpful and went out of his way to make sure I got the bike I wanted at the Price I was looking for. Mark in finance was very helpful and did a great job of follow up and having everything ready for me when I came to finish the purchase. The Service manager (Steve? I think?) was great he answered all my questions and was very intuitive of my knowledge of motorcycles by not telling me things I didn't need to know but focusing on what I was asking for. The experience in this shop is definitely the most comfortable (not snobby) and upbeat (all the employee's were happy and ready with a joke or smile!) and the atmosphere was great and very easy to relax while waiting and I really like the selection of apparel and accessories, I will have a hard time not spending money in your store! Also just a little side note: I shopped around a little before coming to your store and the two other Ducati dealers in my area are years behind you in look, feel and attitude... the one thing in particular that I noticed was how snobby and uncomfortable the local dealer in Lake Forest made me feel on multiple occasions when I was looking around! It felt like I was in Ferrari dealership in Beverly Hills... like they didn't trust me around the bikes and didn't even want my business! You guys on the other hand made it feel like I was over at a buddies house buying a bike from him in his (very clean, organized) garage. Thanks and I look forward to visiting often, Mark Mollenkopf "
By: Mark    Tustin, CA
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"Purchased my 2nd of 3 Triumph's I am planning on owning. The experience and service is top notch! Everyone is friendly as always. I can't wait to purchase Triumph # 3 ( Thruxton 900 ). Love the brand and styling! "
By: Jonathan    Covina , CA
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"Continued awesome support, even though I "only" purchased a used Ducati. "
By: N. Tracy     Anaheim, CT
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"Had a 1978 Bonnieville great bike best bike i ever rode, modified engine chp got me doing 145 on freeway, 9000 rpm different exhaust, carbs, sprocket and headgaskets but great riding bike am going to get another"
By: Dean    Bellflower, CA
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"I own a Harley 2003 Heritage softail and a custom Big Bear Chopper. I just took delivery on a Street Triple and the whole experience was fantastic. Scott was extremely professional, and everyone at the dealership treated me great. Although I love my harley, my experience at So. Calif. Triumph was better then any harley dealer. I'm getting used ti riding a whole different style motorcycle at 58 years old and am loving it. Thanks again, Jim"
By: James    CA
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"I visited Southern California Triumph today for the first time to have my Scrambler serviced and new tires fitted. It was an outstanding enjoyable experience in all respects. TJ, Trevor and the tech who worked on my bike, Rick Poole were professional, friendly and extremely helpful. It is evident that everyone on staff enjoys their job and the workplace environment. The dealership is 60 miles away but my bike won't be going anywhere else for service in the future. Thanks guys! Jonathan Sievers Encino, CA "
By: Jonathan    Encino, CA
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"gentlemen, First, I want to thank Tony, Trevor and Mark for there downright make you feel like you should be there attitude. Your are the only bike shop I have ever been to that made you feel like one of the boys. I bought the 2008 Daytona 675 Triple Special Edition. It came off the truck on Wednesday and I bought it the next day. I have not riden since 2002 but that made no difference to them. I was throughly briefed on the bike by Trevor who seem to delight in that fact. before I had left (last one out), they made sure I did'nt have any questions unanswered. Truly an enjoyable experience and I love my 675. First of this kind of bike I have owned (there have been at least 15 in my lifetime, starting with a 1959 Bonneville 650) and I must say, I will be in for the comaraderie and when I need a new bike, I will come here. Thank you for the family feel.."
By: Michael    Santa Ana, CA
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"The experience was very pleasant. Scott was cool throughout the deal. Trevor was a little talkative but very methodical. Good job you guys! I may not have gotten the lowest price but the camaraderie was there. Looking forward on my 08 Daytona 675 first 500 Mile check up."
By: Jonathan    Covina, CA
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"Great place to buy a bike. It was an easy and hassle free experience. Everyone is great and they are all very knowledgeable about the products they sell."
By: Jarred    La Habra, CA
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"I FELT LIKE I GAINED A NEW FAMILY WITH THE PUCHASE OF MY 07 HAMMER, IM VERY GLAD I CHOSE SOCAL VICTORY TO BE MY DEALER!!!!!!"
By: gilbert    san dimas, CA
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By: Pascal     Los Angeles, CA
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"This is a longer drive for me to get to this place, but it is worth the drive. The people who work there at the very least will acknowledge you with a hello. I like the service department's "bring it on down" attitude too. "
By: Mark    Fountain Valley, CA
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"Mike, Mark, Trevor, I can't thank you guys enough for making this first time buy such a stress free and satisfying experience. Other dealerships can learn a thing or two from you guys. As a biker newbie just stepping into the scene, I would without a doubt recommend anyone regardless of rider skill to highly consider this fine establishment as their source of knowledge, service, and of course motorcycles. Now I'm going to follow Mike's advice of getting my ass on that motorcycle and ride. "
By: Tony    Placentia, CA
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"meri please call me when the new street triples are in !"
By: peter    ontario, CA
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"Sorry to say that I did not purchase my 07 hammer from your dealership, I purchased it from another group, to whom will remain unmentioned. After hearing about your store through the grape vine, I decided to go check out what you had to offer (looking for upgrades and service center). When I first walked into the Victory store room, I was automatically greeted by Chuck, I explained to him that I did not purchase my new bike through Southern Cal but I would like to get information on upgrades for my hammer. I was really suprised that Chuck took the time to speak with me and was so willing to share his knowledge of Victory with me since I did not purhase through you. All and all you ended up earning my service and business for years to come due to the efforts and support that was given to me by Chuck in your sales department and TJ in service. I must say that your store is A++ and really focused on customer care, whether a bike was purchased there or not. I would recommend your store to anyone that was in the market for a bike. I would like to say thank you to Chuck and TJ for there great customer focus and all around fantastic customer service."
By: Anonymous    Laguna Niguel, CO
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"Sales, and service are excellent. The overall purchase process took less time, and they were able to find me the best deal. I definitely recommend this dealership to those wanting to purchase the Ultimate Motorcycle! "
By: Chris    Downey, CA
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"rode in from iowa to calif worked me in to get some service great job thanks"
By: dennis     dubuque, LA
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"Bought the first motorcycle I have owned in over twenty years this weekend. Expected a certain degree of condescension directed toward my inexperience but I did not experience any attitude in any way. Everyone thru ought the purchase process was extremely friendly and professional. They offered additional services but when I declined they accepted my decision and did not continue to pressure me. When I picked up the bike, the gentleman that walked me through the safety briefing was reassuring without lecturing. (Having only ridden occasionally in the past year I was scared to death I would embarrass myself before leaving the lot) I spent the rest of the day with a smile from ear to ear as I rode my new motorcycle. How this dealership put this group together in one place is amazing. I have been buying vehicles for over 30 years and only one other time can I say I have been this happy with a purchase. I hope this rambling testimonial makes sense. I am 100% happy with my experience."
By: Jim    La Mirada, CA
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"I can't say enough good things about my experiences with So Cal Triumph. Mike Gephart in Sales was phenomenal. I'm a new rider and this was my first motorcycle purchase. Mike patiently answered all of my questions without making me feel like an idiot. I've had my Bonneville for about a month, and I absolutely love it!"
By: Jim    West Covina, CA
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"I just purchased my second Ducati from your dealership, an '07 Monster 695. Great bike. I came back for two reasons: great financing, and Meri. She goes above and beyond to get you on a bike. She'll do whatever it takes, including picking me up at my home in her own car to get me there. That personal touch makes all the difference to me."
By: Anonymous    L.A., CA
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"I recently purchased a 2007 America, but several months of research were involved. I spent a lot of time at Southern California Triumph and was elated with the reception I received each time I visited. I had been to some dealerships reviewing other brands of motorcycles and almost had to throw out a flash bang grenade to get someone's attention. All the sales staff at Southern California Triumph and their accessories staff were extremely helpful and had a great attitude. Unfortunately for them, I may become a "regular" at he the dealership because they did make me feel so welcome. Thanks to all at Southern California Triumph. P.S. I'm 57 years old and feel like I'm 25 again on my America. What a great bike."
By: Richard    Fullerton, CA
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"MIKE G. WAS MY SALES REP. HE WAS VERY HELPFULL AND VERY INFORMATIVE. EVERYTHING WAS VERY QUICK, IN AND OUT WITHIN 15 MIN. ON TAKING DELIVERY. AS WELL AS THE SERVICE MANAGER TOM JACKSON WAS VERY HELPFULL ON SHOWING ME THE MOTORCYCLE AND FUNCTIONS ON MY 675. I WILL BE DEALING WITH SO CAL TRIUMPH FOR EVERYTHING ON MY 675 AND WILL SPREAD THE WORD ON YOUR GREAT CUST. SERVICE. THANK YOU VERY MUCH."
By: Jesus    Fontana, CA
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"As I stated in my prior comment under annoymous, I would buy my next bike from you folks. Tom you have a great shop and that's why I'm back. Thanks also to Meri and Mark; you two made the buying experience very pleasent."
By: steve     anaheim, CA
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"I bought a Ducati s2r 1000 this summer from Socal ducati. This was my second bike from Socal. My first bike was a triumph bonneville which I had for about a year. Both we're great experiences. My experience with Socal while I had my triumph was outstanding. The sales team we're very helpful and accommodating yet never pushy. I also really appreciated the service department who were friendly and also helpful. I once had kicked the over flow pipe loose on the Triumph while riding and pulled in to Socal on a busy Saturday. Socal within a few minutes put a new clamp on with no charge. Again it looked pretty busy in the service department but Socal was friendly and accommodating. I had a second bike with another dealership which I wasn't very happy with and it was that contrast that brought me back to Socal for my third bike the Ducati s2r 1000. The other dealer messed up the paper work when I bought the bike and the service department wasn't friendly. They just seemed not to care or work well together (somewhat disorganized). Coming back to Socal for my third bike was a very easy decision. The experience was just as nice as the first. Ken helped with the trade in with no hassle and Meri was very helpful in setting me up with my bike and financing. Also Tj and his team were great when picking up the bike and spent time with me going over the bike in detail. Thanks again for the great experience and I look forward to doing more business with Socal in the future."
By: adolph    fullerton, CA
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"I wrote the first testimonial under anonymous and yes, I have returned to purchase another bike from Tom and his crew. Absolutely great people, thanks Meri and Mark."
By: steve    anaheim, CA
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"A first rate buying experience - professional and courteous. I would happily buy from you again."
By: Ted    Escondido, CA
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"I just wanted to thank Richard and Ken for what has to be the very best experiance buying just about anything...ever. The help with financing and insurance was first rate. ] And the above and beyond delivery from Ken put a huge smile on my face. Thanks again to the both of you. Carlos"
By: Carlos    walnut, CA
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"Every employee of your dealership that I had contact with was courteous and friendly and knew what they were talking about. I would (and already have) reccomend your dealership to all that stop by to ask questions about my new Triumph Scrambler."
By: Barry    Carlsbad, CA
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" "
By: BOB    YORBA LINDA, CA
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"You guys are rock as a dealership. I'm a first time rider about to take his MSF course but decided to go and check out some of the bikes first to see what I might like. I was totally blown away by the selection of bikes you guys had and the size of the show room. I was going expecting a Triumph show room, small and dingy with maybe two sales people in a deserted strip of mall. But I was pleasantly surprised to see a full and busy store filled with people all about. The other riders were friendly as I talked to them and were helpful on giving tips to a first timer like me. Then I was again surprised by the sales people, especially Meri Calo who was not only friendly but helpful and knowledgeable. Another pleasant surprise was the fact that I didn't need to talk to a sales person to sit on the bikes which was nice since I didn't feel pressured to buy one. On top of all that (I know this is becoming a bit much) I was amazed at the selection you guys had. From all the Triumphs to the Ducati to Victory. It was huge. I never considered Ducati as a company for me but now I'm seriosly considering the Monster S2R just by sitting on it and seeing how comfortable it was. All the accessories were great from the shirts, rider gear, helmets and even to the DVDs of MotoGP and Superbike races. For those of you reading, I've been to about six dealerships. Some were dingy, quiet little stores with some great bikes. Others had very snooty sales people that didn't want to help you unless you were looked like a rider(they wouldn't even let you on the bikes), and others simply either little or no selection and were cramed into small buildings. To sum it all up: Great bikes, Great people, great atmosphere. I'm up for my riding test this month and believe me, once that's out of the way, I'm coming back to see Meri and the people at So. Cal. motorcycles. -Mike"
By: Michael    long beach, CA
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"thank you meri !"
By: peter     ontario, CA
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By: Robert    Carson, CA
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By: Larry    Colton, CA
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"Sales person was knowledgable and accurate with facts, figures, date of delivery, etc., no song and dance. Bottom line; I got exactly what I wanted for a fair price. Overall, my purchase experience was a pleasure. Big-up to entire staff at SoCal Triumph. "
By: Edward    san gabriel, CA
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"Loving the SS900, amazing bike all around and gets so much attention. So many complements already. If anyone I know is thinking about a Duc I'll send them down to you guys."
By: Jonathan    Santa Clarita, CA
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"Hey, Richard was top notch. Very helpful, and his follow through was great. The bike (Sprint st ABS ) is the best bike I've ever ridden. Comfort with handling !!!! Let's ride!!!!!!"
By: Bill    Chino Hills, CA
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"Absolutely the best! "
By: Don Ajene    Riverside, CA
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By: GIL    WEST COVINA, CA
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"Tom, Ken, Richard, and TJ delivered more than just a bike...the entire purchasing experience was almost as smooth as the harmony of a 1000DS engine (at any RPM)!!! Let the "fantastic voyage" begin. Cool Runnings! Walt "
By: Walter    Long Beach, CA
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"I called in late on a saturday to buy some pants, the experience in the dealership was great. everyone was very friendly and helpfull"
By: tony    escondido, CA
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"Thanks so much for helping me on my journey. I had a fuel tank problem with my Monster800 and was a long way from home(Denver). You 'MotoExotics'were able to hurry my bike though service and give me peace-of-mind while I could finish first ever road trip (let alone on a motorcycle)on 4325 miles to Laguna Seca and back home. Thank you very,very much. Tom Erickson"
By: Tom     Denver, CO
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"Would buy again! Very, Very Happy with all of the contacts at the dealership. Fell like I am welcome."
By: Bruce    Upland, CA
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"Everyone at the dealership from the parts, sales and service have been really great. They know how to treat their customers. I got a great deal on the bike. They keep in contact to make sure everything is going well. Thanks for the great experience of buying a bike. "
By: Brian    burbank, CA
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"The most excellent buying experience I have ever had! Thanks! "
By: Don Ajene    Riverside, CA
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"I didn't purchase a bike from you guys (well, I would have had you guys sell Aprilias), but you guys are the best dealership outside of BMW that I've ever had the pleasure and in this case privilege of visiting. Andre and Meri had been the most gracious and hospitable hosts who took their precious times to chat with me even though they knew from the start that I may not buy anything from them. The offered test rides are invaluable and much appreciated. For what little it's worth, I bought an Aprilia Tuono R and it was a close call between it and the Monster S4R. Had I liked the S4R more, you guys would have made a sale with me hands down. Once again, thank you for the most pleasurable shopping experience. You can be sure that if people were to ask me where to go for Ducati, MV and Triumph that I will point them your way."
By: HT    Rialto, CA
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"Since we have purchased a bonnie, a t-bird, a sprint, and a ducati from you, you are obviously doing something right! thanks for evrything...."
By: mitch    
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"Tom Hicks, As a multi-brand enthusiast, I learned that dealership selection is paramount to a good ownership experience. I compared numerous models in numerous dealerships before visiting your shop. In addition to demonstrating the highest degree of involvement and enthusiasm for the sport, you and your team displayed exceptional sincerity in dealing with current and prospective customers alike. Three cheers (or five stars) to "Southern California Ducati" for making my first Ducati so much fun to own and ride. Thanks, Tom, Andre, Meri, Dustin and Rob. Rich Johnson "
By: Rich    Huntington Beach, CA
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"You guys do a great job in the service department. My Triumph Daytona runs great!"
By: Joe    UPland, GA
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" While in Anaheim attending the NAMM show with my boyfriend, we had the good fortune to meet Tom's son, Brian. After learning Brian's dad had a Ducati shop, we had to check it out. Upon arrival, Andre warmly greeted us (which is a novelty in some shops!) As we browsed around, Tom, Meri, and Cindy also introduced themselves and chatted with us. Everyone was incredibly friendly and helpful. They really created a great atmosphere to be in! It's so nice to go to a place where everyone is happy to be there and happy you're there as well. We could have spent all day in your dealership! As a petite woman, I was thrilled to see so much apparrel in my size actually in stock! I am totally loving my red Rombo jacket! And Rob looks great in his retro jacket too! On a side note, we loved the Mexican restaurant Tom recommended! It was actually the same place we had been trying to find in Anaheim, but it had apparently moved or closed since last year's visit. We remembered the table-side guacomole, but not the restaurant's name. As fate would have it, El Torrito was just the place we'd been looking for! I would like to extend a huge thanks to Tom, Andre, Meri and everyone else for the wonderful experience in your dealership! I wish you many years of continued success and I look forward to visiting your shop again when I'm in the SoCal area. Thanks again! Alison "
By: Alison    Wilmington, NC
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"As someone who's as new to motorcycling as you can get, I found my experience at SoCal Triumph to be the best of all the many dealerships I'd checked out. There is a good reason why these guys were the last dealership I visited: there was no longer a need to keep looking! Their information was great, everyone very helpful and patient as I asked the simplest of questions. And, most importantly, they didn't allow me to leave with a bike that was above my ability to learn or with gear that was anything less than high-quality and comfortable. "
By: Jason    Topanga, CA
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"Tom,Dustin,Bill,Meri and I know I'm leaving out a few. You deserve the awards your shop has received. You folks work very hard at customer service and it shows. That's why this customer will be buying another bike from you!"
By: Anonymous    anaheim, CA
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